Privacy Policy

RISI Industrial Ltd. ("we," "our," or "us") is committed to protecting the privacy and security of our customers and visitors ("you") on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.risiltd.com], purchase our products, or engage with our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information:

Name
Email address
Phone number
Shipping and billing addresses
Payment details
Company name and position (if applicable)

b. Non-Personal Information:

IP address
Browser type and version
Device type and operating system
Pages visited on our website
Date and time of your visit

c. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your experience on our website, understand user behavior, and analyze website performance.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process and fulfill your orders.
To respond to inquiries and provide customer support.
To improve website functionality and user experience.
To send promotional emails, newsletters, and updates (with your consent).
To comply with legal obligations and protect against fraud or unauthorized transactions.
To analyze trends and gather statistical data for internal use.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist in operations such as payment processing, shipping, or marketing.
Business Partners: Filter Concept and other authorized distributors to facilitate the sale and support of products.
Legal Obligations: Law enforcement or regulatory authorities if required by law or to protect our rights.

4. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small files stored on your device that enable website functionality and track your preferences.

b. Types of Cookies We Use:

Essential Cookies: Necessary for website functionality.
Analytical Cookies: Help us understand user behavior and improve performance.
Marketing Cookies: Used to deliver relevant advertisements and measure their effectiveness.

c. Managing Cookies:

You can manage your cookie preferences through your browser settings or opt out of certain cookies by visiting.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your information will be securely deleted or anonymized.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction: Request access to or correction of your personal data.
Deletion: Request the deletion of your personal information.
Data Portability: Request a copy of your data in a portable format.
Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at info@risiltd.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of third-party websites before sharing your information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.

10. International Users

If you are accessing our website from outside North America, please be aware that your information will be processed and stored in North America and may be subject to the laws of that region.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RISI INDUSTRIAL LTD.
PO BOX 99900 XM 749 914
RPO CALLAGHAN
EDMONTON AB T6W 4R5
info@risiltd.com
(825) 777-5959

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.